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ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. Leads change management and adoption of UniOps capabilities into the business group and/or business unit, including focusing on end user experience, process change, communication and outcomes.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Product Adoption and Embedment

Ensure UniOps products are adopted and embraced by end users within the BG/BU

Monitor and track adoption metrics for digital solutions across the BG/BU

Identify and address potential barriers to adoption, ensuring smooth deployment of product development initiatives

Drives process change, embedding capabilities into day to day working

Maps business outcomes to products

Leads the change management strategy and plan for the BG or BU

Maximise BG/BU ‘Business Readiness’ and develop Change Champions Network

Undertake Business Readiness Assessments and take any necessary mitigating action to prepare BGs/BUs for digital changes prioritised by BG Leadership

Build the feedback loop and change champion network within the BGs/BUs, driving BG/BU employee engagement with digital transformation initiatives

Facilitate BG/BU Engagement & Communication

Act as a central point of information for digital transformation initiatives for UniOps into the BG/BU, driving communications with the BG/BU communications lead

Develop a clear BG/BU engagement strategy and plans to build awareness, understanding and change support.

Collaborate with Domain/Family/ Product Change Lead / Change Manager to align on messaging per specific product initiative

Support Domain/Family in identifying key business stakeholders to engage with in more detail

Change Coordination & Training

Oversees BG/BU overall training strategies

Gather feedback from end-users, super users and change champions continuously iterate approach to optimise training effectiveness and adoption

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

Global Training and Learning delivery experience
Bachelor’s Degree
Great Communications skills in English

Skills

Strategic Change Management experience in large, complex organisations

Technical Acumen – familiarity with digital technologies and technology trends

Strong leadership, influencing and stakeholder management skills

Excellent communication, collaboration and interpersonal skills

Global Training and Learning delivery experience

Leadership

You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Critical SOL (Standards of Leadership) Behaviors
- PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
- PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
- TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
- BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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